Product support
If you require technical support for a product which was purchased from NovitaTech please contact us at consultant@novita.org.au
Before contacting NovitaTech please refer to the product manual and the manufacturers’ website links listed at the bottom of this page.
A cost may be incurred for product support depending on the age of the product and the level of support required.
Please note that NovitaTech only provides product support within Australia.
When you contact us please provide the following information:
- Your name
- contact details
- organisation
- product name
- model/software version
- serial number
- approximate date of purchase
- description of the problem
If the product is listed below please refer to the following links before contacting NovitaTech.
If your product needs to be repaired:
Go to the NovitaTech product repairs page
This page last updated: 21 December 2009
URL for this page: http://www.novitatech.org.au/content.asp?p=640
